Billing & Downloads

Find downloads after purchase

Billing Subscriptions
  1. 1
    Open the purchase-complete page immediately after checkout, if still available.
  2. 2
    Use download buttons shown next to purchased media or Full Sets.
  3. 3
    Open The Favs or your dashboard order records if you need to return later.
  4. 4
    For Full Sets, use the ZIP download if it appears.
  5. 5
    If a download fails, try again once, then contact support with the order number and item name.
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